FAQs

Our products are designed to be effortless and low maintenance. Knotwood’s specialized finish has outstanding properties to ensure ease of maintenance and longevity of your surfaces. This means you can spend less time up keeping your application and more time enjoying it. Here are a few guidelines to help you keep your application looking like new.

Is Knotwood fire rated?

Knotwood complies with BAL specifications as it is classed as a non-combustable product.

Does aluminum get hot?

Yes, in direct sunlight any metal will get warm but aluminum is unique that it dissipates heat faster than any other metal. Tests have shown that aluminum will remain cooler than traditional wood and composites.

Is the wood grain effect printed?

The process involves the physical reaction between special inks and a polyurethane or polyester powder coating. Under controlled conditions of heat and pressure, photographic images are absorbed directly into the powder coat.

Is Knotwood more expensive than wood?

Knotwood and hardwoods are comparable in price per square foot. Knotwood requires minimal maintenance which means you can save on time and money in the long run.

Can you color match?

Yes we can, minimum quantities are required. Contact your closest Knotwood office for more information.

What lengths do we supply?

Knotwood is supplied in 18.5' lengths, custom sizes are also available on request.

Does Knotwood Rust?

Unlike steel, aluminum doesn’t rust. When steel is cut, rust begins to form instantly; if left unchecked, rust will spread and become flakey, and ultimately the steel object will fail. Not so with aluminum. When aluminum is cut, the exposed surface reacts with the oxygen in the air to form an extremely thin layer of oxide. This oxidized layer then serves to protect the base material underneath and improves the aluminum’s resistance to corrosion in harsh environments. This naturally- occurring layer is self-repairing if damaged.

How long does Knotwood last?

We offer an industry leading warranty to guarantee your Knotwood will last, see our Warranty page, under resources, for full details.

How do you cut Knotwood?

Knotwood can easily be cut with a mitre saw and a non-ferrous metal cutting blade.

When does the finish need to be refinished?

With Knotwood, you never have to paint, stain or oil it, saving you time and money.

Can you touch up scratches?

Although the wood grain pattern can not be reprinted, your local Knotwood provider can provide a touch up paint to match your finish.

Do we offer Installation?

No we don’t, we only manufacture the aluminum, however we have trained certified installers in your area please email us at sales@knotwood.com and we can put you in touch with a local installer.

Can I do it myself?

Yes any homeowner or contractor can do it, please view our instructions pages under the resources page.

What screws do I need?

Because galvanic corrosion happens when dissimilar metals come into contact with each other we prefer using a hardened self tapping aluminum screws these are recommended for for coastal conditions. If you are not exposed to constant salt air you can also use self tapping galvanized steel screws.

What is your lead time?

Catalogue items are stocked , but lead times vary if you require non stocked items, please contact your local installer or dealer.

Is Knotwood expensive?

Pricing is comparable to a composite or quality hardwood, but the long term savings of aluminum and its low maintenance would have to be considered.

Can you help me quote?

Residential or commercial, big or small, our experts will gladly assist you with the systems and materials required. We have offices and dealers worldwide.

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