Frequently Asked Questions

How do I handle or store Knotwood?2019-08-16T16:13:35+00:00

Aluminum can, with very little care, be kept in good condition. It has a high natural resistance to the corrosive conditions normally encountered during transport and storage. The principal conditions against which it is necessary to guard are those likely to cause surface abrasion and water stains. Learn more here.

When does the finish need to be refinished?2016-09-15T03:03:08+00:00

With Knotwood, you never have to paint, stain or oil it, saving you time and money.

Is there touch up for scratches?2016-09-15T03:02:24+00:00

Yes, contact your local installer or dealer to purchase.

Does the decking get hot?2016-09-15T03:01:52+00:00

Yes, in direct sunlight the decking will be warm. Aluminium dissipates heat faster than any other material and tests have show Knotwood aluminium decking to slightly cooler than traditional wood, composites and ipe.

Does it scratch?2016-09-15T03:01:03+00:00

If mistreated anything will scratch but it is the most durable exterior finish available to date.

Is it expensive?2016-09-15T03:00:33+00:00

Pricing is comparable to a composite or quality hardwood, with long term savings because of its low maintenance.

How long will Knotwood last?2019-08-16T16:14:44+00:00

We offer an industry leading warranty to guarantee your Knotwood will last, see our Warranty page for full details. Read More.

How is the wood grain applied?2016-09-15T02:59:13+00:00

The process involves the physical reaction between special inks and a polyurethane or polyester powder coating. Under controlled conditions of heat and pressure, photographic images are absorbed directly into the powder coating.

See making Knotwood under resources / knotwood / making knotwood.

Can I do it myself?2019-08-16T16:10:51+00:00

Yes, any homeowner or contractor can do it. Please view our instructions pages under resources / install guide. Review the Knotwood Installation Pre-Check here.

What sizes does it come in?2016-09-15T02:53:25+00:00

We have many profiles and sizes available, please view the Knotwood catalog under resources / contractor resources / documents.

Can you color match?2019-08-16T16:12:00+00:00

Yes we can, minimum quantities are required. Contact your closest Knotwood office for more information.

What’s your lead time?2019-08-16T16:15:10+00:00

Catalog items are stocked globally, lead times vary if you require non stocked items, please click here to contact your local installer or dealer.

Do you install?2019-04-24T18:43:10+00:00

No, we don’t, we only manufacture the aluminum, however, we have trained certified installers in your area please click here to contact your local installer or dealer.

Can you help me quote?2019-04-24T13:42:22+00:00

Residential or commercial, big or small, we will gladly assist you with the systems and materials required. We have offices and dealers worldwide. please click here to contact your local installer or dealer.

What screw do I need?2019-08-16T16:11:18+00:00

Because galvanic corrosion happens when dissimilar metals come into contact with each other we prefer using a hardened self tapping aluminium (aluminum) screws these are recommended for for coastal conditions. If you are not exposed to constant salt air you can also use self tapping galvanized steel screws. Review the Knotwood Installation Pre-Check here.